Water leak in storageMaintenance · due today
LauraUrgentIssue management without the complexity
Keep every issue under control through closure
Replace scattered messages and spreadsheets with one shared register. Know what happened, where, who owns it and what happens next.
Free plan available · No card required
Operational issuesMadrid location
AllOpenIn progressOverdue
Payment terminal offlineEquipment · in progress
DiegoIn progressReplace exit signageSafety · unassigned
PendingOpenImmediate visibilitySee pending work, owners and due dates.
Clear ownershipEvery issue can have an assigned person.
Complete traceabilityStatuses, comments and changes stay recorded.
The common problem
An untracked issue becomes a problem again
When information lives in chats, calls or loose notes, prioritizing, coordinating and checking the outcome becomes difficult.
Reports lost in conversationsTasks without a clear ownerDeadlines missed without visibilityRecurring problems without learning
Everything in one view
A simple, verifiable operational process
The information needed to manage an issue, without unnecessary complexity.
Structured records
Title, description, priority, category, location and due date.
Owner assignment
Distribute work and find unassigned items.
Clear statuses
Move from open to in progress, resolved and closed.
Internal comments
Keep context, decisions and updates with each issue.
Activity history
See who created, edited or changed a status.
Operational reports
Analyze by status, priority, category, location and owner.
Shared context
Decisions stay with the issue
The team adds comments and reviews history without rebuilding a conversation across several tools.
- Chronological internal comments
- Status change history
- Resolution description
The leak is isolated. I am assigning the repair to maintenance.
Seal replaced and area checked. Marking the issue as resolved.
Verified. Closing the issue with the solution recorded.
2 overdue issuesNeed immediate review
Overdue4 due todaySorted by priority
Today3 without an ownerWaiting for assignment
UnassignedPriority and due dates
Start the day knowing what needs attention
Filter by status, priority, location, category or owner and quickly detect overdue or unassigned issues.
Visible due datesPriorities from low to urgentDynamic operational filters
Explore issue trackingFrom start to finish
Five steps to close the loop
Record
Describe the problem and its location.
Classify
Set category, priority and due date.
Own
Choose who should handle it.
Resolve
Document the work and solution.
Verify
Review the result and close the issue.
Adapted to your operation
One common foundation for different scenarios
Start organizing the work
25 new issues per month for €0
The Free plan includes one location and the essential features to test the complete flow.
Accessible historyCustom categoriesComments and activity history
0 €per monthStart freeCompare plans
Frequently asked questions
Before you start
Clear answers about how Issue.coffee actually works.
What is an operational issue?
Any problem, anomaly or corrective task that needs to be recorded, assigned and tracked through closure.
Can I organize issues by location?
Yes. Create locations, then filter and report on each site.
How is the monthly limit calculated?
Issues created in the calendar month of the configured time zone count. Earlier history does not use the current limit.
Is history lost when I reach the limit?
No. Only new issue creation is blocked for that month; existing records remain available.
Can I document the solution?
Yes. Save the solution when resolving an issue, then verify it when closing.
Practical resources
Operational issue management blog
Ideas to organize operational work, reduce missed tasks and learn from recurring problems.
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Turn every problem into a controlled action
Create your Issue.coffee workspace and start recording issues today.