Tracked actions
Break the solution into verifiable work.
- Owner
- Priority and due date
- Independent status
Corrective actions
Document what was done and verify the problem is solved
Resolution is more than a status: assign actions with owners and deadlines, attach evidence and keep the entire journey.
Documented resolution
Record the solution and its evidence.
- Required description
- Private attachments
- Resolution date
Verifiable closure
Separate resolution from final verification.
- Optional independent verification
- History with previous and new values
- Later review
Frequently asked questions
Must I explain the resolution?
Yes. A solution is required before resolving or closing.
Who can comment?
Authorized workspace users.
Is history kept after closure?
Yes, the record, actions, evidence and events remain available.
Bring order to company issues
Centralize information, assign owners and preserve traceability.